Privacy Policy

This policy explains what personal data My Fight House collects, why, who it is shared with and how long it is kept. It applies to myfighthouse.com and to purchases made in our Dubai store.

The data controller is MY FIGHT HOUSE TRADING L.L.C S.O.C, commercial licence 1627452. Its registered office is Office No. 470-305, Property of Khalid Abdulrahim Shaaban, Al Garhoud, Parcel ID 214-493, Dubai, United Arab Emirates.

What we collect

• Order data — name, delivery address, email, phone number, order contents and amount.
• Payment data — handled directly by our payment providers. We never see or store your full card number.
• Account data — if you create an account: email address, saved addresses, order history.
• Technical data — IP address, browser, device type, pages viewed. Collected only where you have consented to analytics cookies.
• Correspondence — messages sent to us by email or WhatsApp.

Why we use it

To process and deliver your orders, to handle returns and warranty claims, to answer your questions, to meet our accounting and tax obligations, and — only with your consent — to measure how the site is used and to send you marketing messages.

Who we share it with

We do not sell your data. We share it only with the parties needed to run the shop:

• Shopify Inc. — hosts this website and processes orders on our behalf. Shopify operates the servers on which the site and your order data are stored.
• hCaptcha — used by Shopify to distinguish real customers from automated bots on forms and at checkout. It processes your IP address and interaction signals for that sole purpose.
• Payment providers — to authorise and settle payments, including Tabby for instalment payments.
• Delivery companies — name, address and phone number, so your parcel can be delivered.
• Public authorities — where the law requires it.

Payment card data and personal information

Credit and debit card details are entered directly on secure checkout or payment pages operated by our payment providers. MY FIGHT HOUSE does not receive or store your full card details and will not sell, share, rent or lease card details to third parties. MY FIGHT HOUSE will not pass debit or credit card details to unauthorised third parties.

We do not sell, rent or lease personally identifiable information. Personal information is shared only where necessary to operate the store, process payments, deliver orders, handle customer requests, prevent fraud or comply with the law. Such recipients may include Shopify, payment providers, delivery companies and competent public authorities, as described in this Privacy Policy.

Transfers outside the United Arab Emirates

Some of these providers store or process data outside the UAE — Shopify and hCaptcha in particular operate servers in Canada, the United States and the European Union. Your data may therefore be transferred to, and processed in, countries whose data protection rules differ from those of the UAE.

These transfers only take place with providers bound by contractual data protection commitments, and only for the purposes described above. If you would like details of the safeguards applied to a specific transfer, write to us at the address below.

Cookies

A cookie is a small file placed on your device by a website. We use three categories.

• Strictly necessary cookies. They make the site work: keeping your cart, your session, your language and your security checks. They cannot be switched off, and no consent is required for them.
• Analytics cookies. They tell us how many people visit the site, which pages they read and where they leave. The results are aggregated — we use them to improve the site, not to identify you individually.
• Marketing cookies. They allow us to measure the effectiveness of our advertising and to show you relevant products on other platforms. They may be set by advertising partners.

Analytics and marketing cookies are only placed once you have accepted them. Until you choose, no such script runs. You can accept, refuse, or set your preferences category by category from the cookie banner, and you can change your mind at any time from the same banner.

How long we keep it

• Order and invoice data — 5 years from the order, to meet UAE accounting and tax record-keeping obligations.
• Customer account data — for as long as your account is open, then deleted 24 months after your last activity.
• Correspondence — 24 months after your last message, so we can follow up a warranty claim or a dispute.
• Marketing consent and contacts — until you withdraw your consent, then removed within 30 days.
• Analytics data — 14 months maximum, in aggregated form.
• Cookie consent record — 12 months, after which you are asked again.

Your rights

You may ask for a copy of your data, ask us to correct it, ask us to delete it, object to its use for marketing, or withdraw a consent you have given. Write to contact@myfighthouse.com and we will reply within 30 days.

Deletion cannot cover data we are legally required to keep, such as invoices within the retention period set out above.

Data security

MY FIGHT HOUSE takes appropriate steps to protect data privacy and security, including HTTPS encryption, restricted access controls and the hardware and software security methodologies made available by our website host and payment providers. However, no method of transmitting or storing information online is completely secure, and myfighthouse.com cannot guarantee the absolute security of information disclosed online.

Third-party websites

MY FIGHT HOUSE is not responsible for the privacy policies or practices of websites to which this website links. If you provide information to a third party, different rules may apply to the collection and use of your information. You should review the third party's privacy policy and contact that entity directly if you have questions about its use of the information it collects.

Children

We sell equipment in children's sizes, but the site is intended for adults. Orders must be placed by a person aged 18 or over.

Changes to website policies

Our Website Policies and Terms & Conditions may be changed or updated occasionally to meet applicable requirements and standards. Customers are encouraged to visit these sections regularly to stay informed about changes. Modifications take effect on the date they are posted on the website.

Contact

MY FIGHT HOUSE TRADING L.L.C S.O.C — Commercial licence 1627452
Registered office: Office No. 470-305, Property of Khalid Abdulrahim Shaaban, Al Garhoud, Parcel ID 214-493, Dubai, United Arab Emirates.
Retail store: Azizi Riviera 13, Al Merkadh — Nad Al Sheba 1, Dubai, United Arab Emirates.
WhatsApp & mobile: +971 56 677 0110
Store landline: +971 4 565 7193
Email: contact@myfighthouse.com